RETURNING GOODS TO US:
- We accept returns up to 28 calendar days after receipt of goods.
- You are responsible for paying shipping back to us.
- If the goods are shipped internationally, you will be charged shipping again if you want to exchange the item.
- Returned goods must be accompanied by a completed returns form.
- Returned goods must be unused & supplied with their original packaging.
- We cannot accept returns on workshops.
- Goods must be returned with relevant promotional/free gifts.
- Electrical goods must be returned in unopened packaging otherwise we are unable to accept returns on them.
- Items such as bands and toe separators cannot be returned due to hygiene. These items will not be accepted if returned to us.
- Please DO NOT ship back by Fedex, this results in extra customs charges, even as a return. Your parcel will be returned to you.